Frequently Asked Questions

Do acupuncture needles hurt?     During an acupuncture treatment, it’s possible to feel a bit of a pinch when needles are inserted, but that feeling should dissipate and mellow. Your presenting issue also could factor into how the needles interact with you.  Many patients find treatments quite relaxing, and if you’re uncomfortable for any reason, please tell your acupuncturist — this is not a “no pain, no gain” type of treatment.

I’m in pain – should I do acupuncture or massage?     Depending on the type of pain, we may recommend one over the other. Call us to talk about your presentation so we can get an idea of what might help you.

Do you do couples massage?     Sorry, we don’t have the space necessary to perform couple’s massage sessions at Shen Shen.

What is your tipping policy?     Tipping at Shen Shen is never necessary, but always appreciated. If you feel compelled to give your practitioner a tip, use the same percentage as if you were tipping your server at dinner.

Should I leave my clothes on or take them off for my session?     You may disrobe to your comfort level. Respect for your boundaries and modesty is important to us. For acupuncture treatments, we have medical gowns if necessary.

Do you do colonics?     Sorry, but we don’t do colonics.

I want to schedule a massage and acupuncture on the same day. Which do I do first?     It depends on the situation. Most times it doesn’t matter, but if you are working on something specific, your practitioners can advise you on what would work best for optimal results.

Do you have parking available?     There is ample metered street parking on Lincoln Avenue (free on Sundays), and some free spots on Racine and Diversey depending on the day of the week and time of day.  Make sure you read the parking signs carefully!